Interoperability Services

With interoperability as the focal point of the wave of regulations in US healthcare, it is without a shred of doubt a priority for all HIT vendors. Below are a few considerations that demand ISVs to devote their attention to it.

  • Over 60% of the MU criteria pertains to exchange of information. As significant incentives are tied to it, providers are forced to imbibe technology that makes it possible. In turn, ISVs are motivated to make the necessary technology available.
  • Consumer-centric healthcare shift enables patients to achieve what wasn’t possible earlier. Now patients are empowered to electronically exchange their data with the providers they choose. This demands providers to have the capability to both send and receive such information electronically. Inability to do this might prove to be fatal for the businesses.
  • It is unusual to find an organization use all the software from a single vendor. Based on how they view various offerings and what strengths they appreciate in each, more often than not they choose different solutions from different vendors. For the business to function, these disparate solutions must work together like clockwork.
What is the challenge they face?
Skilled Resources

Scarcity of skilled resources that not only have a deep understanding of the standards and tools required but also comprehension of the business scenarios and data sets involved. More often than not, ISVs are forced to compromise on one of these which results in a productivity loss as the resources need to be trained.

Vast Standards

Unlike other industries, the breadth of standards coupled with the constant flux that these are going through makes it a bit trickier. As these standards evolve the developers are forced to grapple with the lengthy documentation that usually accompanies this. This doesn’t really is a dream for developers. They would rather spend time with technology than regulatory documentation.

Integration Issues

Integrations teams are in a way a necessary evil. There are short periods of spikes when they can potentially be the show stopper. However, once the spike is over there isn’t really much that they find themselves busy with. Because of the rare skill-set they have, they are seldom put onto other mainstream areas such as business layer or UX.

Cost & Productivity

Basic economics principles dictate that the price goes higher with demand. So is true in case of integration specialists. ISVs have to bear this or have their mainstream resources devote time to this. Both invariably result in more than usual leaks either in the form of increased costs or productivity (which also translates to costs again).

How can we help?

Having connected a variety of applications and equipped with the understanding healthcare domain, we are well positioned to help you integrate your solutions with those from your partners. In the past we have integrated applications using interfaces as well as web services. Here are a few reasons why we can help you succeed faster.

who can hit the ground running – Having recognized integration as one of the primary areas, we have been grooming our teams. Not only are they proficient with the standards they deal with and the usual tools of business, they also understand the business context of such integrations. This translates to better productivity and ease of business as there is little help that is expected from the customers.

Having worked with variety of tools for several customers, we are likely to know the tools of your choice. If its not something we have worked on in the past, the learning curve will be much shorter as we are in the business of adapting to our customer needs and choices.

Our teams work as an extension of your teams. They are directed by you and managed by us. Our agile approach ensures coherent communication through daily stand-ups and fortnightly demos. This implies that you would end up spending most of your time defining your vision than managing the team.

Our geographically distributed teams, we are well positioned to help you with your needs while respecting your constraints. If keeping your team closer to you comforts you, our onsite resources can work closely with you to ensure achievement of your business goals. If you already have comfort with geographically dispersed teams, our offshore presence could prove to be a more effective option.

As we have better access to skilled resources, there is potential to reduce your costs on account of two reasons. One, the flexibility to ramp-down a team when there isn’t much on your roadmap. With your own team that might not be a viable choice as it may have cost implications and may also affect the morale of the team. The second reason is that with a larger pool of resources available, we might be able to find the best cost proposition for you.

If you have reached this far, we understand that you have a need and hope that you realize our potential to help you out. Give us a call we would try our best to craft a proposition for you, a proof of concept if it takes that.