MS CRM Business Analyst

  • Full Time
  • Bangalore
  • Posted 6 months ago
  • This position has been filled

nalashaa Nalashaa Solutions India Pvt. Ltd.

MS CRM Business Analyst

Experience Range : 5 – 8 years

Job Location- Bangalore
Must Have Skills

  • Experience in MS Dynamics CRM Processes and tools
  • Strong knowledge on analyzing and defining requirements and/preparing project scope.
  • Strong experience in interviewing stakeholders and documenting the same
  • Must be able to document client Requirements, functional designs and gap analysis.
  • Conversant with Full System Development Life Cycle Management; skilled in developing & executing various software projects
  • Experience in various BA tools/methods.
  • Experience in Agile SCRUM
  • Experience in various workflow, use case diagraming tools

Good to have Skills

  • Microsoft SureStep
  • Various data migration tools
  • Cloud solutions like Azure or AWS
  • BI tools
  • Experience in attending Pre-sales calls.
  • Experience is doing demos & delivering PoC’s


  • Good verbal & written communication skills
  • Able to identify customer pain points
  • Manage and coordinate with Sales team, developers, architects and project managers to help develop, customize CRM