Smarter Field Service Capabilities

Microsoft Dynamics 365 for Field Service

Microsoft Dynamics 365 focuses to ensure your service folks have optimum appointments and workloads allowing for better customer satisfaction. Better fix rates with intelligent assignment of technician. Maps and visual aids to help in better planning and reallocation of resources. Mobility is key for technicians to be connected with you, and field service enables RFID, barcode and credit card readers for fast and quick use.

Work with just Microsoft Dynamics 365 for Field Service or with all. They work brilliantly on their own or together—so tailor a solution to your needs. Increase productivity with seamless integration to Office 365, improve decision making with built-in intelligence, and extend your solution with add-on apps tailored to your business.

What can you do with it?

Manage your field service workforce with Dynamics 365
Content Creation

Creative apps and services to drive content velocity

Integrate

Use data better with the all integrated data intelligence

Collaborate

Securely connect with teams to keep things consistent

Secure

Flexible and secure with added encryption to safeguard assets

Vision for the future - Dynamics 365

Targeted at the new age businesses and customers, Microsoft believes Dynamics 365 will enable every business to cater to business automation employing Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP). Dynamics 365 comes alongside a host of industry specific solutions and apps which will not only improve capabilities but allow for extensibility.

Solution Overview from Dynamics 365

Sales

Turn relationships into revenue with digital intelligence in every deal.

Customer Service

Earn customers for life with world-class customer service.

Operations

Make data-driven decisions for smarter, more efficient operations.

Customer Insights

Turn relationships into revenue with digital intelligence in every deal.

Financials

Grow your company with a comprehensive, intelligent app for financials and business management.

Project Service Automation

Create more profitable customer relationships using intelligent tools.

Marketing

Deliver powerful customer experiences using Adobe Marketing Cloud.

Field Service

Optimize your scheduling and use predictive tools to master the service call.