Interactive service dashboards in Dynamics 365 provides intuitive insights about customer service records, helping the service team close on customer issues and increase customer satisfaction.

Reach new customers

Expand your reach by bettering communication.

  • Measure effectiveness
  • Target prospects with customer insights
  • Respond faster to RFQs
Improve your sales

Understand customer requirements ahead of time.

  • Obtain information quickly
  • Mobile improves productivity
  • Business insight to track business won and lost
Quicken implementations

Work fast, work right and keep the customer happy.

  • Fewer after sales delays
  • Ensures more follow on sales with customers
  • Better inter- team sync
Simplify field service

Quicker service, better vendor tracking, leading to happy customers.

  • Integrated resource dispatch
  • Contract field staff management
  • Vendor management

Easily access your data, unearth amazing customer insights, helping your team work SMART with Dynamics 365!

Dynamics 365 is unique. Why?

No complex integrations

Dynamics CRM and ERP (Navision, Axapta, SL, GP etc.) get to the cloud as apps which can be integrated through 1-click integrations by users.

Simplified Licensing

Along with app based licensing, Microsoft has introduced role based licenses too. Create plans as per diverse employee roles, helping you reign in costs.

Ease and familiarity

Processes with built in intelligence, business specific workflows and insights along with Office 365, provides consistency, interoperability and extensibility.

Extend capability

AppSource is the all new App Store for Dynamics 365, Power BI, Office 365 and Cloud Solutions, helping you evaluate, purchase and provision apps and extensions.

Solution Overview from Dynamics 365

Dynamics 365 for

Sales

Sales

Now start evolving to smarter sales capabilities
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Dynamics 365 for

Customer Service

Customer Service

customers for life with world-class customer service
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Dynamics 365 for

Operations

Operations

Make data-driven decisions for smarter, more efficient operations
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Dynamics 365 for

Financials

Financials

Grow your company with a comprehensive, intelligent solution
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Dynamics 365 for

Field Service

Field Service

Optimize scheduling and use predictive tools to master service calls
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Dynamics 365 for

Project Service Automation

PSA

Create more profitable customer relationships using intelligent tools
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Dynamics 365 for

Marketing

Marketing

Deliver powerful customer experiences using Adobe Marketing Cloud
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