Microsoft D365 for Retail is a next generation retail solution that delivers unified commerce across all channels. In a retail world where one sales channel cannibalizes another, Microsoft D365 for Retail gives the opportunity to have all your channels collaborate efficiently to give your customers a rich and holistic experience allowing them to choose the channel(s) they wish to use. It includes sales, mobility and intelligence to help retailers and distributors achieve more in a cloud-first, mobile manner. The module offers comprehensive support to operate a wide range of retail only processes, such as merchandising, inventory, and channel management capabilities. It also provides immersive customer experiences across all the retail sector touch points.
How will it change your business?
The comprehensive Dynamics 365 overview
Dynamics 365 is a unique product which understands the changing needs of the market and how best to help your business flourish.
Are you looking to turn relationships into revenue and increase billing?
Automate sales life cycle through built-in processes that provide actionable insights to help you close more deals.
Do you want to be ahead in your game of relevant and consistent marketing?
Nurture more sales-ready leads with marketing automation, and capitalize on new business opportunities.
Finance & Operations
Looking to drastically change how you handle supply chain and warehousing and bring in cost reporting and analytics?
Unify global financials and operations to empower people to make fast, informed decisions and help businesses adapt quickly to changing market demands and drive business growth.
Master the service call and learn to deliver a seamless, end-to-end service experience.
Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.
Looking to host various systems together and have an easy to manage ERP solution?
An all-in-one business management solution that’s easy to use and adapt, helping you connect your business and make smarter decisions.
Project Service Automation
Work your projects better, have happy clients and happier employees.
Provide an end-to-end solution that helps sales and delivery teams engage customers and deliver billable projects on time and within budget.
Are you meeting the needs of your customer? Strive to deliver more than they expect!
Supports omni-channel, enabling a consistent experience across any combination of self and assisted service channels.
Tackle the retail efficiency bug head on, and learn how to bring critical ERP functions in sync with your CRM.
An end-to-end retail solution that encompasses sales, mobility, intelligence, and productivity to help retailers and workers achieve more in a cloud-first, mobile-first world.
Treat your employee like your client and watch them grow, evolve and transform your business.
Bring out the best in your people and create high-impact, sustainable results with exceptional employee and candidate experiences across the talent journey.