Microsoft Dynamics 365 for Retail: The Customer Engagement Tool for Businesses
Oct 11, 2019
In modern times, a retailer is virtually indistinguishablefrom a warrior pitted against a formidable army attacking all guns blazing to capture his territory. It gets worse still as the enemy is unpredictable and the belligerents differ from one another, each having their unique line of attack, making it extremely difficult for the lone worrier to expose their bottlenecks....
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Microsoft Dynamics 365 for Sales | Nalashaa Solutions
Oct 11, 2019
This Boston-based small-scale shoe manufacturer caters to customers across America. Sharing the market with global brands, life wasn’t easy for the 6-year old firm. The foundation of its business were 2 principles – high quality and smart work....
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Dynamics 365 Customer and Employee Portals for Retail Organizations
Aug 30, 2019
Lisa was your star customer service executive last quarter. However, this quarter, the story hasn’t been impressive. Poor feedback from unhappy customers due to ineffective solutions sums up her performance. Boris, your premium customer, has visibly cut down his engagement with you and the plummeting wallet share confirms this beyond doubt....
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Organization data service (OData v2 REST endpoint) deprecated
Dec 03, 2015
Organization data service (OData v2 REST endpoint) deprecatedThe OData endpoint uses the Open Data protocol. This protocol implements a “RESTful” design pattern. REST represents Representational State Transfer. REST is an architectural style in which every resource is addressed by using a unique URI. In Microsoft Dynamics CRM, O...
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Whats new in MSCRM?
Dec 02, 2015
It’s always good to be up to date on the releases and features of Microsoft Dynamics CRM. Knowing the features increases your Microsoft Dynamics CRM knowledge as well as let you analyze the suitability of customizations for a CRM project. With the release of Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM Online Update, v...
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Configuring Field Level Security Profile
Nov 25, 2015
In our last blog, we shared knowledge on Global Search in MS CRM 2015. Today, let’s discuss about how to Configure Field Level Security Profile in MSCRM 2015.In MSCRM, Record-level permissions are granted at the entity level. Sometimes, we may have certain fields associated with an entity that contain data that is more sen...
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How Global Search Works!!
Nov 25, 2015
Global search uses Quick Find Entity View to search the records. If a field should be searched globally, add the field as a Search column under Quick Find View of the associated entity. Navigate to Settings > Customizations > Entities > Expand the entity for which the search field should be added. Select on Views and op...
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Sitemap Issues with CRM Migration
May 18, 2015
Dynamics CRM 2015 has a host of features which have been given a much needed uplift from CRM 2013 and moreover from CRM 2011. Hence, migration of solutions run into concerns during or after migration due to a variety of reasons. Here we will look at the issues which crop up concerning sitemap customizations when a managed soluti...
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Top 5 features in Microsoft Dynamics CRM 2015
Nov 18, 2014
The Microsoft Dynamics CRM 2015 release has many new and improved features, which presents great improvements in how we can utilize the platform better. The updates will enable marketers to plan and execute marketing campaigns better, track impact, and strengthen collaborations with the sales process.Customers today have higher ...
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