Upgrade to Dynamics 365

Why settle for the old CRM, especially
when the new Dynamics 365 is astoundingly better!

2018 will see the end of the mainstream support for the legacy versions of Dynamics CRM. If you are still on an older version, the upgrade will not only be a tremendous face-lift, but also provides access to actionable intelligence for businesses to operate more efficiently.

With Dynamics 365, Microsoft brings Dynamics CRM and ERP solutions into a single platform with purpose-built applications to manage your core business functions such as Sales, Marketing, Customer Service, Project Service Automation, Field Service, Finance and Operations, Talent etc. Microsoft Dynamics 365 offers deep integration to familiar tools like Office 365, SharePoint, Skype for Business to improve collaboration and productivity. Embedded AI tools like Customer Insights and Relationship Insights helps you to close more deals through actionable insights and manage complex customer service scenarios.

Evolution of Dynamics CRM

  • Multi-tenancy
  • Data Importing
  • Direct Mail Merging
  • CRM Online


CRM 4.0


CRM 2011

  • New Business-Intelligence Functionality
  • Microsoft Office Integration
  • Integation with Share point
  • Role-based forms & views
  • New User Interface and Simplified Navigation
  • Auto Save
  • Social Pane
  • Quick View Forms and Quick Create Forms


CRM 2013


CRM 2015

  • Mobility Functionality
  • Universal Search Bar
  • Sales Product Taxonomy
  • Calculated Fields and Rolls up
  • Word and Excel Templates Access
  • Case Enhancements
  • CRM APP for Outlook
  • Interactive Service Hub


CRM 2016


Dynamics 365

  • Field Service, Project Service Automation, Retail, Talent, Business Central
  • Power BI, Azure ML
  • Flow with Drag and Drop
  • Social Engagement

What's New in Dynamics 365!

How can Nalashaa help with your Dynamics CRM upgrade?

We have witnessed the evolution of Microsoft Dynamics CRM since its release in 2003 and helped 100s of customers with our Fixed Price CRM Upgrade plans. Our years of working on the system through each new advancement has helped us develop and polish our processes

Dynamics CRM Upgrade Process

Why our clients love us