Customized CRM for one of the fastest growing mortgage companies

Mortgage Case Study

Client Challenge

A mortgage company needed a dedicated system which will provide better customer relationship and also allow for customers to use it as a self service portal. They wanted to use this system to manage leads and applications.

Overview

One of the fastest growing mortgage companies in the US with over 45 branches required a customized customer relationship solution which can be used by their employees and borrowers. We build a custom CRM solution which can be used by employees and customers to ensure maximum support and information.

Solution

Nalashaa implemented a custom CRM to cater to all client concerns. This can be used by the customer facing employees of the mortgage company to better manage leads and help in business improvement. The self service portal would also allow for 1003 data to be captured and application updated to be provided.

Technology Stack

  • ASP .Net
  • Javascript
  • jquery
  • MS SQL
  • SRSS