Shipping and Transportation provider reaps benefits from a CRM overhaul

Overview

A US transport and shipping corporation looking to move from CRM 4.0 to Dynamics CRM 2015 on premise for better sales and services modules. The database clean up and space free up was substantial, especially since the upgrade was after 10 years.

Technology Stack

  • Dynamics CRM 2015
  • Javascript
  • C#

Client Challenge

The sales and servicing contracts required a CRM overhaul to work with the changing times. Following the upgrade to Dynamics CRM 2015, training was required on the new processes and working of the new platform.

Solution

Nalashaa implemented the CRM upgrade with database migrated after extensive cleaning and re-organizing. New javascript, HTML and IFrame solutions replaced old ASP .Net integration which were used with the CRM. Re-usable codes replaced old huge javascript codes, making them more effective and efficient.