Earn and keep your customers

Microsoft Dynamics 365 for Customer Service

Provide your customers with service and information that they want to see. Loyalty arises from repeat great performance, and let Dynamics 365 make that job easier for your folks. Make decisions based on data and not inklings. With the cloud intelligence engine built into Dynamics 365, help your users have a hassle free way to aid their decision making. Utilize the power of omnichannel engagement for personalization and consistency, without leaving your screen.

Work with just Microsoft Dynamics 365 for Customer Service or with all. They work brilliantly on their own or together—so you can tailor a solution to your needs. Increase productivity with seamless integration to Office 365, improve decision making with built-in intelligence, and extend your solution with add-on apps tailored to your business.

What can you do with it?

Microsoft Dynamics 365 - Intelligent Customer Service
Unified platform

Quick access to information and customer

Insights

Predictive and proactive

Knowledge

Consistent answers across channels

Loyalty

Great service on customer terms

Vision for the future - Dynamics 365

Targeted at the new age businesses and customers, Microsoft believes Dynamics 365 will enable every business to cater to business automation employing Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP). Dynamics 365 comes alongside a host of industry specific solutions and apps which will not only improve capabilities but allow for extensibility.

Soluton Overview from Dynamics 365

Sales

Turn relationships into revenue with digital intelligence in every deal.

Customer Service

Earn customers for life with world-class customer service.

Operations

Make data-driven decisions for smarter, more efficient operations.

Customer Insights

Turn relationships into revenue with digital intelligence in every deal.

Financials

Grow your company with a comprehensive, intelligent app for financials and business management.

Project Service Automation

Create more profitable customer relationships using intelligent tools.

Marketing

Deliver powerful customer experiences using Adobe Marketing Cloud.

Field Service

Optimize your scheduling and use predictive tools to master the service call.