The client receives an intimidating number of invoices (close to 80) on a daily basis from its many vendors for the procurement of business tools and equipment. The hitch was the high FTE involvement in invoice reconciliation before processing vendor payments. Constant human intervention inevitably introduced errors, inefficiency, undue delays, and high costs to the process.
The nature of the process qualified it as an excellent candidate for automation. When Nalashaa’s RPA team was commissioned to fine-tune the task, it conducted a system audit and shortlisted the business implications of implementing RPA. The client grasped the big picture of the advantages and Okayed the project, following which the team accomplished the job in 2 months.
RPA bots execute the same tasks in the same sequence while ensuring fewer errors and eliminating human intervention.