With evolving business needs, legacy applications mutate to a point where they are completely different from their original design, making it hard for IT staff to understand & support them. Therefore, many businesses are still prisoner to these, with a shrinking talent pool.
These systems don’t see ‘amateurish’ issues, but people who shaped these systems have retired or are about to. This is a business continuity risk as every fix or enhancement can break business processes fatally.
Symptoms that you need help
If you have been living with the green screens for a while, then below are a few things that should ring a bell.
Replacing people doesn’t solve the problem, it prolongs it. Putting a process in place is what gets rid of single-point of failures
Where can we assist?
These systems have been created across a couple of decades, therefore there is no silver-bullet to overcome all the surrounding challenges. But for a start, we put in the necessary people and RPG support processes so that you can think ‘future’.
Monitor Maintain
- System monitoring & administration
- Documenting the existing code
- Scheduled jobs, Queries, Data loads etc
Fix
- Defect/Service request management
- Patches & fixes
- Deployments and roll-outs
Build
- Enhancements
- Adapters for integrations
- Custom reports
How to start the journey?
To get you the right RPG support, we would like to understand your needs better. The form below is a great way to start that!!