With evolving business needs, legacy applications mutate to a point where they are completely different from their original design, making it hard for IT staff to understand & support them. Therefore, many businesses are still prisoner to these, with a shrinking talent pool.
These systems don’t see ‘amateurish’ issues, but people who shaped these systems have retired or are about to. This is a business continuity risk as every fix or enhancement can break business processes fatally.
If you have been living with the green screens for a while, then below are a few things that should ring a bell.
Replacing people doesn’t solve the problem, it prolongs it. Putting a process in place is what gets rid of single-point of failures
These systems have been created across a couple of decades, therefore there is no silver-bullet to overcome all the surrounding challenges. But for a start, we put in the necessary people and RPG support processes so that you can think ‘future’.
To get you the right RPG support, we would like to understand your needs better. The form below is a great way to start that!!