RPA (Robotic Process Automation) in the insurance industry is something that streamlines operations through automated bots, enhancing efficiency and accuracy in routine tasks, from claims processing to policy management.

Insurance automation, coupled with AI & ML programs, stands out to design high growth business strategies for the Industry. At Nalashaa, we re-engineer the complete insurance process by leveraging intelligent automation, data analytics, and AI to address not just manual, structured, and repetitive tasks but also the ones involving judgment-based decision making.

Our innovative solutions powered by the convergence of AI, ML, RPA, and cognitive cloud, are helping our insurance partners with decision-making and regulatory compliance, while fostering a smarter way of working.


The Insurance Industry is evolving, and so are customer expectations. This makes it imperative for insurers to build solutions that improve customer experience and exceed expectations. The stiff competition has forced them to seek a silver bullet to improve efficiency and reduce operating costs.

Until recently, simple bots with limited capabilities were handling manual processes. But the technology was insufficient for tackling the evolving challenges in underwriting, policy administration, claims processing, policy servicing, and other critical insurance operations. Today, organizations are flooded with routine, repetitive, and operational tasks best handled by attended bots with enhanced intelligence.

Pain Points

Manual data input

Heavily dependent on human labor and prone to errors.

Disparate systems

Delays response time and sabotages downstream customer satisfaction.

Legacy Applications

Siloed structures leading to poor policy information sharing.

Lack of system integrators

It affects performance and slows down treasury operations with unnecessary manual effort.

Regulation & Compliance

High Costs and Inconveniences of complying with the fast changing regulations.

How can RPA help?

Robotic process automation in insurance can provide organizations with advanced processing capabilities while streamlining critical and resource-hungry operations. RPA in insurance assists in delivering an enhanced customer experience through quicker and error-free emulation of transactional, administrative tasks. Our solutions go beyond just cost reduction and efficiency to present value growth opportunities for insurers.

Claims Management

Claims Processing, Claims Adjudication, Claims Approval

Policy Administration & Servicing

Policy Checking, Policy Issuance, Endorsements

Renewals & Purchases

Quote Management, Auto-alerts & Reminders, Renewals

Underwriting & Pricing

Underwriting Claims, Income Calculation, Risk Evaluation, Loss Evaluation

Finance & Accounts

Track Account Receivables/Payments, Generate Invoice, Invoice Payment & Shipment

Compliance & Fraud Detection

Compliance Check & Validation, Contract Issuance, HIPAA assessment

Automate Your Business Processes for Success

Before we assist you to transform your business through automation, help us understand your context better. The form below is the first step to that.

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