Digitization and Robotic Process Automation (RPA) stand to bring important benefits for the insurance industry. Client expectations and efficiency can be greately raised with tools and software which are built to improve collaboration. Today, numerous systems are in use, and changing them completely would be tedious if not nerve-racking. So, the ideal path would be to update these systems with the latest technological advancements.

Challenges

Manual processes, apart from being slow, are also seen to be ridden with errors and inconsistency. RPA in insurance will automate pre-purchase, purchase, servicing, renewals, claims handling and management, and payment processing. Being accurate, customer focussed, and nimble is the need of the hour, and RPA will help achieve it across many areas.

How can RPA help?

RPA BOTs can provide insurers with more advanced processing capabilities, lower costs through streamlined operations. They will deliver enhanced customer experience with quicker, transparent and error-free transactions. RPA BOTs run as allocated resources on local servers and have minimal impact on underlying infrastructure, RPA tools can operate as an extension of existing adjudication systems.

Automate claim assignment processes by reading the claim title

Automate the validation process of the incoming claims

Validate claim sections for correct entries

Incomplete/ invalid claims are filtered before processing

Continuous monitoring and analysis of incoming claims

Quick creation and updates for all client records

Automated payer post insurance payments

Automated adjudication and applying insurance payments

How to start the journey?

Before we help you transform your business through automation, lets get to know your context better. The form below is the first step to that