Application Support and Maintenance Services

Possible Application Maintenance Challenges

Achieving smooth and efficient software application maintenance requires a deep understanding of common challenges:

Changing business requirements and environment

Deficient documentation of existing applications

Unavailability of talent on varied applications

Training new IT members through lengthy learning curves

Programmers have no time for integration due to repeated ticket resolution

Application security, monitoring & support

Inflexible, unnecessary systems causing unstable IT portfolio

Our Comprehensive Application Support and Maintenance Services

We offer round-the-clock application maintenance and support that empowers your applications to perform seamlessly. Our services include:

Corrective Maintenance

Addresses errors within design, logic, and code

Pro-active Maintenance

Fix the root cause of application failure to avoid breakdowns

Perfective Maintenance

Improve the application performance on consumer feedback

Preventive Maintenance

Optimize and update the code to adapt to new requirements

Application Enhancements

Fine-tune process and performance to reduce downtime

Performance Monitoring

Gather actionable insights on performance and user experience

Upgrades & Patches

Release periodic patches to upgrade and meet market requirements

24*7 Production Support

Experienced teams ready to respond and resolve incidents

How Our Application Maintenance and Support Can Benefit You

Removing roadblocks is our expertise. We ensure unhindered application maintenance while enhancing critical business processes.

Skill Assessment & Assigning Dedicated Teams.

Reduced System Downtime & Fine-tune Performance.

Legacy Application Maintenance: Reducing Venerable Mainframes

Functional & Technical Documentation.

Source Code Version Control.

Improve End-user Satisfaction.

Performance Testing & Monitoring.

Tailored Service Packages for Your Unique Business Needs

Finding the right application maintenance service provider tailored to your unique business needs can be challenging. We offer various service packages to ensure you receive the right support for your applications.

Level 1
Basic Application
Maintenance

Our Level 1 service is ideal for companies needing fundamental application maintenance support. It includes bug fixes, minor enhancements, and system monitoring to ensure your applications run smoothly. Our expert team provides regular updates and reports to keep you informed.

Level 2
Application Maintenance
with Enhanced Support

Our Level 2 service includes everything in Level 1, as well as enhanced support for critical issues, proactive monitoring, and root cause analyses that are bound to give your organization the boost that it needs to level up. With Level 2, you can rest assured that your applications are in good hands and that we are here to quickly resolve any issues that may arise.

Level 3
Application Maintenance
with DevOps Support

Our Level 3 service offers comprehensive application maintenance support and DevOps expertise, including everything in Level 2. We ensure your applications are maintained and updated with the latest technologies and best practices.

Our Expertise in Cutting-Edge Technologies

Find out what we excel at:

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Mobile Development

Native app development: iOS, Android, Hybrid app development: React Native, Ionic, - Xamarin

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Database Management

Relational databases: MySQL, PostgreSQL, SQL Server, Oracle ,NoSQL databases: MongoDB, Cassandra,DynamoDB

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Web Development

Front-end frameworks: Angular, React, Vue.js, Back-end frameworks: Node.js, Express.js, Spring Boot, Laravel,CMS platforms: WordPress, Drupal, Joomla

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DevOps

Continuous Integration and Continuous - Deployment (CI/CD): Jenkins, GitLab CI/CD, AWS CodePipeline, Azure DevOps Configuration Management: Ansible, Puppet, Chef, Containerization: Docker, Kubernetes

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Cloud Platforms

Amazon Web Services (AWS): EC2, S3, Lambda, RDS, DynamoDB Microsoft Azure: Virtual Machines, Blob Storage, Functions, Cosmos DB, Google Cloud Platform (GCP): Compute Engine, Cloud Storage, Cloud Functions, Firestore

Applications we support and maintain

We understand that a well-maintained application is vital to the success of your business. As an experienced and trusted partner in application maintenance, we provide seamless support to keep your software running smoothly and efficiently, while you focus on improving the scalability of your business.

We offer comprehensive application maintenance and support services for a wide range of applications, including but not limited to:

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Enterprise Resource Planning (ERP)
systems

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Customer Relationship Management (CRM) software

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Content Management Systems
(CMS)

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Supply Chain Management (SCM) software

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Business Intelligence (BI) software

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E-commerce platforms

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Mobile applications platforms

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Web applications

Why Choose Nalashaa?

By partnering with a leading provider of application support and maintenance services, you get:

COE
Methodologies

Fixed
Price Packages

Improve Stability
& Performance

Expertise in Modern
& Legacy Application

Cross-time
Zone Support

Rare
Downtime

Experienced
Resource Pool

Oversight
& Governance

Our Support Plans

Based on your assessment of the need, below is a spectrum of options for you to choose from.

Package

Monthly Price

  • Resource Type
  • You Get
    (Hours/Month)
Violet

Let’s talk

  • A TEAM
  • An invested
    partner
Indigo

$4800 /Month

  • Dedicated
  • 160
Blue

$3200 /Month

  • Shared
  • 80
Green

$2000 /Month

  • Shared
  • 40
Yellow

$1200 /Month

  • Shared
  • 20
Orange

$725 /Month

  • Shared
  • 10
Red

$500 /Month

  • Shared
  • 5

Choose the package that makes sense to your business

Enhance Your Application Maintenance Experience!

To find the right application support and maintenance services, we'd like to understand your context better. Please fill the form below, and we'll reach out to you within an hour!

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