The client was looking to modernize their solution by deploying a technology platform that was capable of supplying their integration needs quickly for better engagement of stakeholders. In the existing implementation, there was an increased overhead due to continuous server polling. During exceptional situations, troubleshooting was also cumbersome and required frequent intervention by the client. The client wanted to build extensibility into the system to enable seamless integrations, eventually reducing their maintenance and support effort.
Nalashaa’s solutions team took stock of the matter and opted for a loosely coupled design for facilitating the extensibility of the system. Webhooks were utilized to serve relevant information to subscribers, reducing server polling and facilitating sync between applications. To handle third-party integrators, provisions for data validations and error messages were established.
Additionally, the team implemented ‘Swagger’ for complete API documentation, which was made available to the in-house teams as well as external developers for seamless integration with client’s systems.