Slow and Fragmented Purchase Order Processing
The client's PO lifecycle relied on AS/400 green-screen transactions, spreadsheet-based updates, email approvals, manual data entry, and batch updates into AS/400. This made the overall process slower than the business needed, especially during peak procurement cycles.
- Purchase order creation, validation, and updates often took 2–3 days
- Teams had to move between emails, spreadsheets, and AS/400 screens
- Approved data was not flowing quickly into the live procurement process
- Peak order periods increased delays across the workflow