4 Areas of Improvement within the Manufacturing Industry

Mar 31, 2022 Shireen Noushad

Automation is quickly rising up in the world and replacing repetitive human tasks, making way for human minds to conquer bigger ideas. Within an industry, such as manufacturing where heavy machinery plays a crucial role, RPA can help avoid mistakes.

  • Apart from creating a safe environment, RPA solves the challenges of hiring and grooming a person for a repetitive task. Since the industry deals with a lot of manual operations, it is highly beneficial to have them automated by a bot. This promises room for zero error, higher efficiency, and improved productivity.
  • RPA has the additional benefit of being able to work with legacy systems architecture and their UI. This way, organizations can maintain their businesses processes without disrupting their existing legacy systems. An RPA bot would cost only a fraction of the cost needed for modernizing an entire system.

In the previous blog, we shined a light on some of the advantages of implementing RPA in the manufacturing industry. Here we shall look into the sectors within the industry that can benefit from RPA and its benefits.

Supply Chain Management

Arguably the supply chain is the core of a manufacturing organization. It deals with the transformation of raw materials into a finished product – an automobile, mobile phone, sandwich maker and the like. Within the supply chain, RPA helps with automation of the management part of it all – carrying out operations that needed human interventions previously.

  • RPA bots can customize the onboarding processes, helping customers through their journey and updating them on the status of the project. They can send out bills of material to vendors/suppliers for raw materials, arrange for transportation and have them shipped to their factory. Once the final product is assembled, a bot can schedule shipment of the product to various locations as per the client’s requirements and track them to send delivery updates back to the customer.

Inventory Management

Inventory management is crucial for manufacturing businesses. It is nearly impossible these days for large-scale manufacturing organizations to do a manual inventory check. Instead, all materials or products that come in and go out are recorded and updated by a bot.

  • As RPA bots update the contents of the inventory, they can also be programed to place orders for products that are running out. They would also send updates to the necessary people in charge of this scarcity. This way, RPA also helps establish smooth and up-to-date communication with the stakeholders.
  • Since large-scale manufacturing businesses have been around for a long time, so have their inventory management systems. Thankfully, RPA can work with legacy systems without having to take them apart or modernize them.


RPA can only perform repetitive tasks. It does not have the features of cognitive solutions and cannot come up with intelligent reports. However, to produce these reports one needs accurate data from multiple sources.

  • RPA can help out in data collection, storage, and presentation. RPA can thus improve the accuracy of analytical solutions implemented by the organization. Reports can be generated and distributed once the data for the pre-defined KPIs are collected.

Customer Support

Business across the world needs strong customer support strategies, especially when it comes to the manufacturing industry. Clients are on the lookout for reliability and even the smallest inconvenience can make them shift loyalties and find another manufacturing partner.

  • RPA bots can be fashioned to interact, engage, and enquire about customer satisfaction. Bots can also be designed to address queries on behalf of customer support executives. This way, the customer support teams can focus on the larger tickets and the team can function without having to put any client on hold.

Partner with us to Implement RPA with Ease

Implementing RPA within the manufacturing industry is more of a necessity than a luxury at this point in time. With automation increasing efficiency across businesses, refraining from implementing RPA would cost businesses big time.

At Nalashaa, we have RPA experts who have worked in various industries and are well aware of the latest technologies, standards, and compliance measures. All you have to do is, get in touch with our RPA solution engineers at info@nalashaa.com for more information.

Shireen Noushad

Forever curious to know how things work, be it technology or assembling a taco. As an ardent aesthete, I'm always writing, reading, or scrolling. At other times, I'm thinking about writing, reading, or scrolling.