Simplify and Streamline IT Management with Software Product Development Services

Aug 03, 2018 Aathira Nair

With an insufficient domestic talent supply and the ‘doubling down’ by the Administration on its restrictive immigration policies, the ability to attract and recruit IT professionals in high demand skill sets who have many options will continue to be at a premium. – says TechServe Alliance CEO Mark Roberts.


In today's fast-paced business environment, effective IT management is essential for companies to succeed. With the increasing complexity of IT systems, organizations need software product engineering services that can help them manage and streamline their IT operations. ServiceNow is a cloud-based platform that provides a wide range of IT management solutions, including IT service management, IT operations management, and IT business management.

ServiceNow entered the ITSM market as a SaaS based offering, and very quickly became known by many as the current de-facto SaaS based ITSM solution. ServiceNow has heavily promoted and enabled their development platform, in doing so it allows IT organizations to build traditional non-IT capabilities on their platform, allowing organizations to ascertain much value beyond their initial investments.

ServiceNow is growing leaps and bounds and it repeatedly lists as one of the fastest growing software companies of all time.


Highlights of ServiceNow

  • A service model that defines, structures and automates the flow of work, removing email and spreadsheets from the process to streamline delivery of services.
  • Replaces manual transactions with what ServiceNow calls a consumerised “light-speed” service experience which is designed for everyone in the enterprise.
  • Low configuration requirement to get up and running within an enterprise, which increases productivity and helps identification and resolution of concerns


ServiceNow- Lightning-Speed!

ServiceNow is built to manage everything as a service.

In the modern enterprise, operations are required to be faster and be more scalable than ever before. ServiceNow does this by placing a service-oriented lens on the activities, tasks and processes that make up the day-to-day work life. One of the main reasons it is so efficient is that it gives you a solid platform, including architecture and it is “straight out of the box”. From there, you can customize and work on the rules and build the forms very quickly, and you don’t even have to worry about what your database structures are.

ServiceNow users find that it has about 75% of your work done for you as soon as you set it up, and with its open architecture you are able to take it and plug it into different systems or processes that are otherwise not represented.


ServiceNow – Flexible yet powerful

ServiceNow enables enterprise service domains to define services, provide an intuitive service experience, deliver service, assure service availability and analyze critical service metrics.

Quickly build, test and publish applications that can span from a single department to an entire enterprise. And, all this with very little coding, making it easy for anyone to build business applications for every line of business. ServiceNow can help immensely with field service management replacing spreadsheets, email and other management tools with a single system. In Finance Service Management it can fulfill submitted requests including financial reports, procurement and payroll issues; gain visibility into work requests and trends over time. For security operations, systematically manage security incidents, prioritize vulnerabilities, visualize the effectiveness of security investments, and adapt to changing conditions.


ServiceNow is Ubiquitous

Benefits of using ServiceNow for IT management:

  1. Streamlined workflows - ServiceNow can help to automate many of the manual processes involved in IT management, such as ticketing, incident management, and change management. Enterprise software development services can save businesses time and money, while also reducing the risk of errors and delays.
  2. Improved efficiency - By automating processes and workflows, ServiceNow can help businesses to improve their overall efficiency and productivity. This can help to free up staff time for more important tasks and projects, and can ultimately lead to better outcomes and results.
  3. Better visibility and control - Through ServiceNow, software product engineering services provide businesses with real-time visibility and control over their IT operations, allowing them to monitor and manage performance, track assets and resources, and identify areas for improvement. This can help businesses to make more informed decisions and optimize their operations for better results.
  4. Enhanced security - ServiceNow includes powerful security features that can help businesses to protect their IT assets and data from cyber threats and other security risks. Through this, agile software development services provide peace of mind and help businesses to avoid costly data breaches and other security incidents.

What is ubiquitous?

“Existing or being everywhere, especially at the same time”

Therefore this is true with ServiceNow, as it is a cloud-based PaaS. And the biggest benefit about it being cloud-based is that there are no ties to a local resource, and it can easily scale across multiple networks.

Unlike some of its competitors, ServiceNow was originally designed in the cloud. Many other cloud based services are not designed to withstand the stresses of enterprise IT. They are used to process a much lower transaction volume and support department level, less critical workloads. ServiceNow differs as it is designed specifically for the large enterprise. It has the endurance to withstand the pressures of the IT industry, scalability, and customer requirements.

Nalashaa is associated with numerous experienced ServiceNow consultants  and we aim to continue assisting  clients to enable the modern enterprise operate faster and become more scalable than ever before.

Reach us at – let's get in touch!.

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Aathira Nair

An engineer by education, foraying into a medley of activities - content, social media and marketing.

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