AS400 – it’s been a decade already. What is it that the CIOs need to focus on?

Jan 19, 2021

The first two decades were a bonanza for AS400 users as the modern applications were yet to be born & there was an abundance of programmers and developers showing deep interest in the machine. ...

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Elevate Your RPA Bot Integration and Delivery with CI/CD

Jan 07, 2021

Businesses around the world are increasingly employing RPA (Robotic Process Automation) tools to automate their processes, saving time and cost. ...

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Enhancing the Efficiency of IBMi Through Automation

Sep 23, 2020

RPA can enhance the functionality of IBM i and eliminate the need to invest time and effort in activities such as invoice processing, updating ERP, pulling email attachments, data entry, report pulling, data validation, etc. ...

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Transforming the Education Landscape with RPA

Aug 28, 2020

The education sector has never shown much enthusiasm to introduce technology to its traditional way of functioning. ...

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Maturity model - The silver bullet for the challenges facing ISVs

Apr 02, 2020

For sustainable growth, independent software vendors must be aware of their current status. A maturity model tailored to ISVs helps them with data-driven methodologies, tools, and frameworks for ranking themselves against the industry benchmarks. ...

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Factors driving the growth of Independent Software Vendors (ISVs) in 2020

Apr 01, 2020

With the market embracing new technological developments, 2020 promises to be a challenging but rewarding year for ISVs....

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Robotic Process Automation comes to customer service representatives’ rescue

Dec 19, 2019

A typical call center workflow comprises countless repetitive tasks that do not require intelligence or decision-making to be executed....

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Tips to choose the right processes for RPA

Nov 04, 2019

This statement perfectly underscores the need for a detailed analysis of processes before choosing them for Robotic Process Automation (RPA). ...

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Involvement of the IT Department in RPA Implementations

Jul 22, 2019

In any RPA project, apart from the development aspect, there are a high number of other tasks that need to be performed competently to ensure its success. Particularly during the project implementation phase, the IT department plays a crucial role by setting up the system for production....

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Intelligent RPA in Banks- Bet your bottom dollars

Mar 20, 2019

A slow economy, further stimulated by a do-more-with-less culture is compelling enterprises to introspect and devise methods to boost productivity. Financial functions are under significant pressure and within the BFSI sector, there is a continuous evolution due to high competition.Banks are under pressure toAll this lands us at...

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RPA in Collections/Accounts Receivable (AR)

Feb 05, 2019

For all the hype that Robotic Process Automation (RPA) has created in the IT industry, its penetration leaves a lot to be desired. It has been studied that, the collections process (also known as Accounts Receivable or AR), despite being an excellent candidate for automation, has an RPA penetration of less than 15%!The first ste...

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RPA BoTs in Shipping and Logistics: A SWOT Analysis

Jan 07, 2019

Tectonic shifts in technology are a major challenge for any organisation. One such technology is Robotic Process Automation, more commonly known as RPA. Automation is an entry point for future cognitive transformation opportunities, handling repetitive and rule based tasks without human intervention.Shipping and logistics manage...

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Does RPA kill jobs?

Dec 12, 2018

We are creatures of habit. We like our routines and are wary of change. When faced with the unknown, we often jump to conclusions, and most probably the worst of it. And, new technology has the unique capability to incite fear, a far and wide spread fear. Just take a look at the articles which come up for a generic RPA search &#...

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RPA in Warehouse Management

Nov 30, 2018

In today’s world, technology has been improved to a great extent, where many industries demand to be abreast with technology and its far reaching capabilities. A deep dive into warehouse management will show various processes, including sorting, packing, picking, storage, shipping, transportation, retrieval, etc., and in present...

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Revenue Cycle Management: Effective Charge Capture using RPA

Mar 27, 2018

In the current phase where there are rapid changes in reimbursement methods, it is imperative that healthcare organizations capture every charge representing the care provided, and they bill correctly as per regulations.Unfortunately some RCM applications fail to identify missed charges and make the process of rectifying any lea...

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How can RPA help in Healthcare RCM?

Mar 01, 2018

Recent research shows that the healthcare RCM market is projected to grow to USD 65.2 billion by 2025. This growing market would need skilled workforce, which is already a scarce resource. With this tremendous projected growth, hiring and retaining top talent will pose to be a huge challenge.Unlike other automated approaches, Ro...

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Data security for GDPR and long-term RPA solutions

Feb 27, 2018

In my previous blogs, I spoke about GDPR and use cases where Robotic Process Automation (RPA) can provide some quick wins and help organizations work towards GDPR adherence without making extensive changes to their processes and LOB applications. In this blog, I will discuss areas where RPA can provide long-term compliance.With ...

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GDPR PII – RPA solutions to address new PII identifiers

Feb 20, 2018

In my previous blog, I introduced how RPA can address some of the mandatory obligations put in force by GDPR. Here, I take up the scope of GDPR personal identifiable information (PII) and how RPA can address some of the cases.GDPR increases the scope of personal identifiable information (PII) identifiers by including online iden...

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How can RPA address GDPR compliance needs?

Feb 13, 2018

General Data Protection Regulations (GDPR) will come into effect on May 25th, 2018 and it replaces the existing 1995 EU Data Protection Directive. GDPR applies to all organizations gathering, processing and storing personal data of European Union citizens regardless of the organization location. Data covered under GDPR includes any data that can be used to identify...

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RPA in Claim Processing reduces Claim Denials

Jan 15, 2018

Revenue Cycle Management (RCM) companies face numerous challenges, including claim denials and cost to collect. It is estimated that up to 40 percent of medical bills contain errors and a report by Advisory Board states that 90% of claim denials are preventable and can be corrected for payment. Claim denial management is a big o...

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OCR, ICR and RPA – The nuts and bolts

Dec 11, 2017

We spoke about Robotic Process Automation (RPA) and how bots can be used to speed up processes and remove unintentional errors which crop up during document management. The two techniques followed in the automation industry are OCR (Optical Character Recognition) and ICR (Intelligent Character Recognition), to read any type of d...

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Integrating Regex in Robotic Process Automation (RPA)

Nov 28, 2017

Regular Expression, REGEX, or regexp, sometimes called a rational expression, can be defined as a sequence of characters that form a search pattern.It’s like sorcery to a layman, something they don’t really comprehend, but want to make use of anyway, for it’s a very powerful tool, especially when used aptly and for the right pur...

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Robotics Process Automation – Revolutionizing IT Industry

Nov 14, 2017

Within IT organizations or any other industry, automation is the new entrant and is here to stay!Robotics Process Automation – giving way to Artificial Intelligence?  A speedy approach? Or error free technology? Or Productivity?According to industry statistics, 30-40% of project costs are rework. Automation is a natural er...

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Image Recognition – The heart of sophisticated RPA

Oct 31, 2017

RPA platforms use IDs to identify the elements inside the target applications and then perform actions like mouse clicks or sending Hotkeys to get the desired end result. When we work with remote systems and databases, like Citrix or the open web, it is not easy for the robot to identify the selector regions on screen.In case of...

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Robotic Process Automation in Insurance Industry

Jul 11, 2017

(RPA) applies specific technologies to automate routine, standardized tasks in support of an enterprise’s knowledge workers. By freeing human employees from these mundane tasks to apply themselves to core business objectives, RPA offers a number of compelling benefits to the workplace. – Institute for Robotic Process Automation ...

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What is Digital in Mortgage?

Apr 24, 2017

Digital or Digitalization is an umbrella term for the services using digital technologies, mainly on the Internet, but also including mobile phones, display advertising, and any other digital medium.This is going to be a series of posts on digital mortgage, in the attempt to discuss and give a clear picture of what is the digita...

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Robotic Process Automation (RPA) and Enhanced Customer Experience

Feb 21, 2017

In my last blog I talked about how, Robotic Process Automation leads to changing job roles and the effect it would have on employees and employers.Here, I take the opportunity to highlight the great multiplier effect a successful RPA implementation can have on customer experience.Whatever be the form of these journeys, all of us...

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RPA & the emergence of new job roles

Jan 30, 2017

A few months ago I had written about the impact of RPA on traditional back-office and rule based activities performed by humans.The disruptions look scary and have a massive impact in the short term. However, newer sectors of job roles opening up will make it more interesting for workers and will also help organizations run bett...

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Robotic Process Automation (RPA) and its impact

Nov 09, 2016

In my last blog I touched upon Intelligent Enterprise Automation broadly covering Machine Learning, Autonomics, Machine / Computer Vision and Natural Language Processing. Today, I will focus on Autonomics and its impact on business and IT to be more specific.Autonomics are intelligent systems that apply self-adapting policies to...

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Enterprise Intelligent Automation – coming of age

Oct 24, 2016

By 2019, the global market for content analytics, discovery and cognitive systems software is projected to reach $9.2 billion, according to IDC, more than double that of 2014.Intelligent automation is rapidly coming of age. “Smart” machines and “smart” systems and “smart” bots are becoming mainstream. Intelligent automation whic...

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